What financial protections do I have when booking a Jet2holidays package holiday?

When you book a package holiday with Jet2holidays Limited, it’s important to know how your money is protected and what safeguards are in place to ensure your travel experience is secure and worry-free. This article explains the key financial protections that apply, so you can book with confidence.

Air Travel Organiser's Licence (ATOL) Protection

Jet2holidays is fully protected under the UK Civil Aviation Authority’s ATOL scheme. This means that when you pay for your holiday, your money is safeguarded against the unlikely event that Jet2holidays or its suppliers go out of business. The benefits of ATOL protection include:

• If your trip is cancelled due to insolvency, you will get a full refund for the holiday price paid.
• If you are already on holiday and the company fails, ATOL protection ensures that you will be brought home at no extra cost.
• Your booking is financially protected when you purchase package holidays including flights with Jet2holidays.

For detailed information about the ATOL scheme, you can visit the official ATOL website at https://www.caa.co.uk/Consumers/ATOL-protection/

ABTA Membership and Additional Consumer Protection

Jet2holidays is also a proud member of ABTA, the UK’s leading travel association. ABTA membership ensures that the company upholds high standards of customer service and provides additional protection for travellers. Key benefits of ABTA membership include:

• Access to ABTA’s dispute resolution service if you have a complaint about your holiday.
• Compliance with ABTA’s code of conduct, ensuring fair and transparent dealings.
• Peace of mind that your holiday arrangements meet industry standards for quality and safety.

Learn more about ABTA and its consumer protection standards by visiting https://www.abta.com/

Booking with Confidence

By booking your package holiday with Jet2holidays Limited, you benefit from comprehensive financial protections backed by industry-recognized schemes. This dual protection through ATOL and ABTA means your holiday money and travel plans are safeguarded, giving you peace of mind from booking to your return home.

Need More Help?

If you have any questions regarding your booking or these protections, Jet2holidays’ friendly customer service team is ready to assist you. Additionally, the ATOL and ABTA websites provide detailed information to better understand your rights and protections.